Elevate Your Nursing Home Case: Recognizing the Hidden Red Flags of Staffing Issues

Nov 16, 2023 | Long Term Care

In the intricate world of personal injury law, especially when dealing with nursing home cases, understanding the nuances within patient medical files is paramount. As attorneys, the ability to decipher and highlight discrepancies in care can greatly influence the trajectory of a case. Among these discrepancies is the implication of nursing shortages in the nursing facilities. The staffing shortages in nursing homes has long been an issue, and it has been well documented that the COVID-19 pandemic heightened the issue. It was reported by the American Health Care Association that nursing homes lost nearly 238,000 caregivers since the start of the pandemic. The impact of staffing shortages can have a profound impact on patient care and, subsequently, on the strength of your legal argument. This blog post delves deep into some possible tell-tale signs of such shortages which may be evident in the nursing home resident medical records.  

Why Nurse Staffing Shortages Matter

At a glance, nurse staffing shortages might appear as mere administrative or operational challenges faced by healthcare institutions. However, a deeper look reveals the profound impact these shortages have on the quality of patient care and the overall well-being of residents in long-term care facilities. Nursing home residents were dropped when one staff attempted to move  residents when two were required, falls when calls for help to get out of bed to go to the bathroom are delayed or not answered, and pressure injuries or bed sores caused by insufficient staffing to turn and reposition are some effects of staffing shortages. The equation is simple: fewer nurses often translate to less attention per patient, leading to gaps in care and oversight.

There are many resources that provide evidence of the link of staffing shortages in nursing homes to poor nursing home residents outcomes. The Nursing Home Staffing Study Comprehensive Report, a detailed 1400+ page report, found that increased staffing levels were associated with better resident outcomes, such as fewer pressure ulcers and urinary tract infections. When nurses are spread thin, their ability to provide comprehensive, attentive care diminishes. This lack of adequate care can manifest in a variety of ways – from missed medications and delayed treatments to a failure in recognizing early signs of complications. Moreover, the repercussions of staffing shortages extend beyond physical health. Emotional and psychological well-being can also be compromised. With limited staff, residents might not receive the necessary emotional support, social interaction, and engagement they need, leading to feelings of isolation, loneliness, and even depression.

On a broader scale, these staffing challenges shed light on systemic issues within the healthcare industry. They highlight potential inadequacies in training, lack of educators, resource allocation, and facility management. They also underscore the immense pressure and burnout experienced by existing staff, which can further erode the quality of care.

For attorneys, recognizing and understanding the implications of these shortages isn’t just about building a strong case. It’s about advocating for vulnerable individuals and pushing for reforms that prioritize their health, safety, and dignity. 

10 Signs of Nurse Staffing Shortages in Patient Medical Files

 

1. Incomplete or Missing Chart Entries

Chart entries offer a comprehensive view of a patient’s health journey. Not only do they record vital statistics, but they also provide a narrative of the patient’s daily experiences and health fluctuations.

Example: A nursing home resident which was required to be fed showed significant weight loss and inconsistent meal consumption records hinting at missed meals due to unavailable staff.

 

2. Unexplained Patient Complications

The sudden onset of complications, like bedsores or frequent infections, may suggest inadequate care.

Example: A patient unexpectedly develops severe bedsores due to infrequent repositioning from stretched-thin staff.

3. Generic, non-personalized Care Plans

Every patient is unique and requires tailored care. Generic care plans might indicate a facility’s struggle to provide individualized attention due to staffing shortages.

Example: A nursing home resident assessed to be at a fall risk due to having impaired cognition and impaired mobility sustains a fall;  the only intervention found on  the care plan was  “place personal items within easy reach”. The lack of specificity could point to the possibility of generic plans for care being instituted by an overwhelmed staff.

4. Delays in Addressing New Symptoms

Rapid response to new symptoms can be a lifesaver. Delays in response to new symptoms can lead to severe consequences. Delays suggest that the staff might be overwhelmed or stretched thin, unable to address emergent needs promptly.

Example: A patient wasn’t treated for signs of a urinary tract infection until days later due to stretched staffing’s failure to notify physician of the signs and symptoms.

 

5. Medication Inconsistencies

Erratic medication schedules can have dire consequences. Missed doses, overmedication, or erratic timings can all hint at staffing issues, as a well-staffed facility would have regimented medication schedules.

Example: Inconsistent  administration of medications prescribed to treat conditions affecting the heart can lead to dire consequences and to hospitalization.

 

6. Delay in Rehabilitation or Therapy Sessions

Erratic rehabilitation measures or delay in assessment and initiation of rehabilitation of physical, occupational, or speech therapy sessions can slow down recovery or lead to injury. . Example: A patient with recent hip replacement surgery was admitted and had orders to begin physical therapy on the rehabilitation unit, the orders were not communicated to physical therapy by the nursing staff  for several days causing not only delay in therapy but re-injury to the hip, possible hospitalization, and a prolonged short-term stay. This delay in communicating the therapy orders might point towards the staff being overwhelmed.

7. Lack of Social Engagement Records

Social engagement is vital for mental and emotional health. If these records are sparse, it might mean that recreational or social activities are being sidelined due to understaffing.

Example: A patient showed signs of depression due to limited facilitated social activities from understaffing.

 

8. Frequent ‘As-Needed’ Meds

Over-reliance on ‘as-needed’ medication might indicate attempts to manage symptoms rather than addressing root causes, possibly due to the staff not having enough time or resources for comprehensive care.

Example: An over-reliance on ‘as-needed’ medication such as frequent painkillers or laxatives, hints at managing symptoms rather than addressing their root causes.

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9. Repetitive, Vague Nursing Notes

Detailed nursing notes reflect diligent patient care. Repetitive or generic notes could suggest that the staff is too rushed to provide detailed updates or observations.

Example: A repetitive “patient stable” note or duplicated entries that read as it was copied and pasted suggesting possible oversight from rushed staff.

 

10. Complaints with No Follow-Up Action

Every complaint should prompt investigation. An unaddressed complaint, especially related to patient care, is a significant red flag. If follow-up actions are missing or delayed, the facility might be grappling with staffing inadequacies.

 Example: A patient family’s concerns about their loved one’s health is left unaddressed, pointing to an overwhelmed staff.

 

Historical Perspective and Implications of Nurse Staffing Shortages

The problem of nurse staffing shortages isn’t new. In the 20th century, medical advances increased life expectancy, causing a boom in the elderly population. Nursing homes began seeing an influx of residents, but staffing didn’t keep pace. This led to systemic issues including burnout, escalating medical costs from preventable hospitalizations, and compromised patient care.

For attorneys, this historical context is vital. It provides a backdrop against which individual cases can be presented, showing a pattern of negligence rather than isolated incidents.

The Legal Relevance of Recognizing These Signs

The importance of identifying these signs extends far beyond just establishing the presence of negligence in a particular nursing home case. It’s about highlighting a systemic issue that can potentially jeopardize the well-being of countless residents in long-term care facilities. From a legal perspective, these signs provide attorneys with concrete evidence that can bolster their arguments in court, transforming anecdotal claims into quantifiable discrepancies in care.

Furthermore, recognizing these signs also offers an opportunity to challenge the status quo of understaffed nursing facilities, prompting broader changes in the industry. Every case that emphasizes nurse staffing shortages has the potential to set a precedent, creating ripples in regulatory and administrative decisions that govern these facilities. Such precedents can compel care homes to reconsider their staffing strategies, leading to improved conditions and better patient outcomes in the future.   

By identifying and highlighting these staffing issues, attorneys not only strengthen their individual cases but also contribute to a larger narrative of demanding and ensuring optimal care for the elderly. It becomes less about winning a single lawsuit and more about championing a cause, advocating for the rights and welfare of an often-vulnerable population.to get involved in addressing the nurse staffing shortage. To reduce the staffing shortage, to enhance safety,  and to improve quality of care, the Centers for Medicare & Medicaid Services (CMS) has proposed a new staffing plan for nursing homes to increase the number of nurses and nursing assistants in the nursing homes. There is some oppositions in adopting the plan due to concerns that the mandates may exacerbate the challenges faced by nursing home facilities such as  financial resources and available nursing staff for hiring. 

Conclusion

Navigating the intricate crossroads of healthcare and law requires both meticulous attention to detail and a profound understanding of the overarching issues at play. Patient medical files, dense with information and nuanced medical histories, often serve as treasure troves of insights. But the true key lies in recognizing and interpreting the signs—especially those that hint at nurse staffing shortages, which have far-reaching implications for the quality of care provided in long-term facilities.

Such shortages not only compromise the immediate well-being of residents but also reflect a larger systemic issue within the healthcare industry. It’s a problem that demands urgent attention, as it speaks to the ethical and legal responsibility society holds towards its most vulnerable members. Raising awareness of the problem, advocating for policy changes, supporting organizations that work to improve conditions for nurses and reducing staffing shortages are issues which should not be ignored. 

For attorneys, embracing this cause doesn’t just improve the odds of prevailing in individual lawsuits. It provides an opportunity to drive meaningful change in an industry that touches millions of lives. By shedding light on the nuances and complexities of nurse staffing shortages, legal professionals can advocate for better standards, improved patient outcomes, and a more compassionate approach to elder care.

With the expertise of professional Legal Nurse Consultants like E. Wills Legal Nurse Consultants, the journey becomes more navigable. Their insights offer a clear path through the maze of medical jargon and complexities, ensuring that justice isn’t just served, but is done so with precision, passion, and a deep-seated commitment to bettering the lives of those in long-term care.